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Journal Article
Poelmans, Stephan, Reijers, Hajo A. and Recker, Jan C. 
ORCID: 0000-0002-2072-5792
(2013).
Investigating the success of operational business process management systems.
Information technology and management, 14 (4).
pp. 295-314.
Dordrecht:
Springer.
ISSN 1573-7667