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Recker, Jan C. 
ORCID: 0000-0002-2072-5792, Indulska, Marta and Green, Peter
(2007).
Extending Representational Analysis: BPMN User and Developer Perspectives.
In:
Business process management : 5th international conference ; proceedings / BPM 2007, Brisbane, Australia, September 24 - 28, 2007,
pp. 384-399.
Berlin:
Springer.
ISBN 978-3-540-75182-3