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Ulaga, Wolfgang and Reinartz, Werner J. (2011). Hybrid Offerings: How Manufacturing Firms Combine Goods and Services Successfully. J. Mark., 75 (6). S. 5 - 24. THOUSAND OAKS: SAGE PUBLICATIONS INC. ISSN 1547-7185
Worm, Stefan, Bharadwaj, Sundar G., Ulaga, Wolfgang and Reinartz, Werner J. (2017). When and why do customer solutions pay off in business markets? J. Acad. Mark. Sci., 45 (4). S. 490 - 513. NEW YORK: SPRINGER. ISSN 1552-7824