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2021
Basten, Dirk, Mueller, Marcel, Ott, Marion ORCID: 0000-0001-5199-4664, Pankratz, Oleg and Rosenkranz, Christoph ORCID: 0000-0003-4286-4176 (2021). Impact of time pressure on software quality: A laboratory experiment on a game-theoretical model. PLoS One, 16 (1). SAN FRANCISCO: PUBLIC LIBRARY SCIENCE. ISSN 1932-6203
2018
Pankratz, Oleg and Hasten, Dirk (2018). Opening the black box: Managers' perceptions of IS project success mechanisms. Inf. Manage., 55 (3). S. 381 - 396. AMSTERDAM: ELSEVIER SCIENCE BV. ISSN 1872-7530
2017
Basten, Dirk, Schneider, Linda and Pankratz, Oleg (2017). Codification, Personalisation, or in Between? Exploring Knowledge Characteristics to Guide Knowledge Management System Design. J. Inf. Knowl. Manag., 16 (4). SINGAPORE: WORLD SCIENTIFIC PUBL CO PTE LTD. ISSN 1793-6926
Diegmann, Phil ORCID: 0000-0002-9845-5112, Basten, Dirk and Pankratz, Oleg (2017). Influence of Communication on Client Satisfaction in Information System Projects: A Quantitative Field Study. Project Management Journal, 48 (1). pp. 81-99. ISSN 8756-9728
2016
Basten, Dirk, Stavrou, Georgios and Pankratz, Oleg (2016). Closing the Stakeholder Expectation Gap: Managing Customer Expectations Toward the Process of Developing Information Systems. Proj. Manag. J., 47 (5). S. 70 - 89. SAN FRANCISCO: WILEY PERIODICALS, INC. ISSN 1938-9507
2015
Basten, Dirk and Pankratz, Oleg (2015). Customer Satisfaction in IS Projects: Assessing the Role of Process and Product Performance. Commun. Assoc. Inf. Syst., 37. S. 430 - 448. ATLANTA: ASSOC INFORMATION SYSTEMS. ISSN 1529-3181
Wagner, Holger, Pankratz, Oleg, Mellis, Werner and Basten, Dirk (2015). Effort of EAI Projects: A Repertory Grid Investigation of Influencing Factors. Proj. Manag. J., 46 (5). S. 62 - 81. THOUSAND OAKS: SAGE PUBLICATIONS INC. ISSN 1938-9507