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Journal Article
Basten, Dirk, Mueller, Marcel, Ott, Marion 
ORCID: 0000-0001-5199-4664, Pankratz, Oleg and Rosenkranz, Christoph ORCID: 0000-0003-4286-4176
(2021).
Impact of time pressure on software quality: A laboratory experiment on a game-theoretical model.
PLoS One, 16 (1).
SAN FRANCISCO:
PUBLIC LIBRARY SCIENCE.
ISSN 1932-6203
Basten, Dirk and Pankratz, Oleg (2015). Customer Satisfaction in IS Projects: Assessing the Role of Process and Product Performance. Commun. Assoc. Inf. Syst., 37. S. 430 - 448. ATLANTA: ASSOC INFORMATION SYSTEMS. ISSN 1529-3181
Basten, Dirk, Schneider, Linda and Pankratz, Oleg (2017). Codification, Personalisation, or in Between? Exploring Knowledge Characteristics to Guide Knowledge Management System Design. J. Inf. Knowl. Manag., 16 (4). SINGAPORE: WORLD SCIENTIFIC PUBL CO PTE LTD. ISSN 1793-6926
Basten, Dirk, Stavrou, Georgios and Pankratz, Oleg (2016). Closing the Stakeholder Expectation Gap: Managing Customer Expectations Toward the Process of Developing Information Systems. Proj. Manag. J., 47 (5). S. 70 - 89. SAN FRANCISCO: WILEY PERIODICALS, INC. ISSN 1938-9507
Diegmann, Phil ORCID: 0000-0002-9845-5112, Basten, Dirk and Pankratz, Oleg
(2017).
Influence of Communication on Client Satisfaction in Information System Projects: A Quantitative Field Study.
Project Management Journal, 48 (1).
pp. 81-99.
ISSN 8756-9728
Pankratz, Oleg and Hasten, Dirk (2018). Opening the black box: Managers' perceptions of IS project success mechanisms. Inf. Manage., 55 (3). S. 381 - 396. AMSTERDAM: ELSEVIER SCIENCE BV. ISSN 1872-7530
Wagner, Holger, Pankratz, Oleg, Mellis, Werner and Basten, Dirk (2015). Effort of EAI Projects: A Repertory Grid Investigation of Influencing Factors. Proj. Manag. J., 46 (5). S. 62 - 81. THOUSAND OAKS: SAGE PUBLICATIONS INC. ISSN 1938-9507